The monitor doesn’t turn on. | - The power cable of the monitor is not properly plugged in.
| - Check to make sure all the power connections are secure.
- Check to see if the computer power is ON.
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The monitor displays nothing on screen or the picture does not appear. | - The power cable of the monitor is not properly plugged to the CPU power outlet.
- The monitor has power but the monitor cable is not correctly connected to the CPU port.
- The contrast and brightness settings are set to lowest configuration.
| - Make sure the cable of the monitor is properly plugged into the CPU outlet or in a 220 volt outlet.
- Make sure the monitor cable is connected to the CPU monitor port (16pin port).
- Adjust the contrast and brightness setting of the monitor screen until a clear image appears.
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The screen is not synchronized or the image on the screen is blurred or distorted or discolored. | - The monitor button settings are not properly configured.
- The cable of the monitor is loose.
- The monitor is discolored and is beginning to wear out.
| - Adjust the screen size, contrast, brightness, angle using the button settings of the monitor.
- Restart the monitor by switching the power on after turning it off.
- Make sure the monitor cable is properly connected to the CPU monitor port (16pin port).
- Adjust the angle of the monitor to a comfortable eye position.
- Report malfunctioning unit to the Center using the online request form.
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The position of the screen is not at the center. | | - Adjust the H-size, H-phase or V-size, V- center controls of the monitor.
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Electrical interference is shown on the monitor. | - The power supply is not adequate for the monitor.
| - Move all objects that emit magnetic fields, such as speakers, motors or transformers, away from the monitor.
- Check if the specified voltage in the AVR is normal within 220v-240v.
- Report malfunction unit to the computer center using the online request form.
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There is smoke or smell of burning plastic coming from the monitor. | - Circuit parts of the monitor are burned.
| - Immediately turn off the monitor switch.
- Report malfunctioning unit to the center using the online request form.
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